At PHX House of Abaya, we take pride in offering high-quality, carefully curated abayas. Every item is inspected before it is packaged and shipped to ensure it meets our quality standards.
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds for:
- Incorrect size selection
- Change of mind
- Personal preference
- Worn, washed, or altered items
We strongly encourage you to review our Size Guide, product descriptions, and photos before placing your order. If you have any questions about sizing or a specific product, we're happy to help before you purchase.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.
Please email us at phxhouseofabaya@gmail.com with:
- Your order number
- Photos of the item
- A brief description of the issue
If we determine the issue was due to our error, we will gladly provide a refund at no additional cost.
Lost or Delayed Packages
Once an order has been shipped, PHX House of Abaya is not responsible for shipping delays caused by the carrier. If your package is lost in transit, please contact us, and we'll do our best to assist you in working with the shipping carrier.
Order Cancellations
Orders begin processing quickly to ensure timely delivery. Because of this, orders cannot be canceled or modified once they have been placed.
Contact Us
If you have any questions before placing your order, we're here to help.
Email: phxhouseofabaya@gmail.com
Thank you for supporting PHX House of Abaya. We appreciate your trust and look forward to helping you celebrate timeless, modest fashion.